XKZ Exchange

Languages

Support

IMVU & MSN support are avail-
able daily from 21h-22h GMT+1

Virtual Worlds

IMVU
Frenzoo

Why XKZ?

- XKZ is official IMVU reseller
- XKZ is 100% secure
- Instant credits delivery!
- 20,000+ satisfied customers
- You support the developers

Terms and Conditions

1. I understand that I am placing an order for the transfer of virtual money.
2. Virtual money purchased are delivered by electronic transfer via the virtual world payment gateway.
3. All information provided will be confidential. However we reserve the right to share information with the virtual world owner where necessary in instances of fraud, suspected fraud or credit transfer queries.
4. Please ensure that you enter your Avatar name correctly. However, if you enter the name of an existing Avatar the credits will be transferred to that account at the time of purchase. We are unable to retrieve credits once paid out so you will have bought credits for someone else.
5. You must have the owner's permission to use a credit/debit card or prepaid card when purchasing credits from XKZ. Please be aware that should a chargeback or reversal be made after a successful purchase of credits from us because of unauthorised use, or for any other reason, your virtual world account will be disabled; you may also face criminal proceedings. This also applies to anyone using a parent's account without permission.
6. In order to protect our customers and ourselves from fraudulent activity, we have a policy of requiring e-mailed verification of attempted transactions in certain circumstances. In these instances, you will receive an automated e-mail informing you of the need for verification. The e-mail you send back must confirm that:
7. You are the owner of the e-mail account used, or you have the owner's permission to use it.
8. You are the owner of the credit/debit card or prepaid card, or have the owner's permission to use it.
9. The circumstances under which e-mail verification will be required are subject to change but may include (amongst other things) the number of credits purchased and the age of the virtual world account. Once that verification e-mail is received, your details will be added to our list of verified buyers so that no further verification will be required for any future purchases for that avatar. We may require further verification if you buy for a number of different avatars.
10. XKZ guarantees delivery of the virtual money after receipt of the payment.
11. If you have any problem at all with your virtual money purchases please contact us and we will respond as soon as possible.